Water and Sewer

The Water & Sewer department’s responsibility is to maintain and improve the long-term quality and reliability of water and sewer services in the Town of Mount Pleasant. Today, the primary goals are cost control, efficient delivery of service and environmental protection. Accordingly, it is necessary for the Town to maintain and improve the water distribution and sewer systems, to establish and administer a sound billing and collection system that is fair and efficient, and to maintain a strong financial structure.

Water & Sewer Billing

All bills may be paid at the Town Hall 24 hr. drop box, the billing office at Town Hall between 8:00am-4:30pm Monday-Friday, by phone with a debit/credit card, online, or through the mail.

Customer accounts for services will be due and payable on the 20th of the month following receipt of the services. Customer accounts not fully paid will become delinquent on the 21st which will subject the account to a delinquent charge of $10.

If a bill is unpaid after the 5th day of the month following the due date of the bill, service shall be cut off by locking or removing the meter. The outstanding balance, plus all penalties and interest, shall be paid before water service is restored.

Billing Department and Service Questions, call 704-436-9800

After Hour Water / Sewer Emergencies, call 704-436-2353 and leave a message. Calls will be returned quickly.

Town Hall

PO Box 787
8590 Park Dr.
Mt. Pleasant, NC 28124

Phone, Fax, & Email

Phone: 704-436-9803
Fax: 704-436-2921
Email: townhall@mtpleasantnc.us


Monday – Friday
8:00am – 4:30pm

Town Calendar

Upcoming Events

  1. Planning & Zoning Meeting

    June 24 @ 6:00 pm - 8:00 pm
  2. Town Board Meeting moved from June 10th

    June 24 @ 6:00 pm - 8:00 pm

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